So far this is a pretty good hair dryer. Very stylish and quite light for the size. Dries hair well and love all the settings. But 1 problem I have is the cool shot button is right in the crux where I hold the dryer so I accidentally press it all the time. Also, I bought this hair dryer because it says it's s dual voltage and I hope to bring it with me to Ireland but I don't see where you can switch the voltage so I need to contact customer service to find out how I may do this.